Industry Experience

We have successfully implemented our structured agile development approach to deliver custom solutions – web applications, mobile, integration – across various industry sectors.

Our domain knowledge allows us to ‘hit the ground running’ when engaging with customers during the requirement gathering and analysis phase of a project. At Tier 2 Consulting we know that some industries have very strict compliance regulations meaning that it can be tough for organisations to find development partners who are not only technology experts; they need development partners that understand the importance of remaining compliant within the industry and apply this to the project. We understand how the project development process needs to adapt to comply with regulations.

Tier 2 consultants work across many industries – automotive, insurance, local government, property, legal and biotech…to name a few! Industries we have worked within include but are not limited to:

BIOTECH

Secure PTR Web Portal – 14M Genomics

14M Genomics logo14M Genomics (14MG) is a cancer diagnostic company working with partners to enrich our understanding of the role of cancer genes in the biology of the disease. In a spearheading initiative, 14M collaborated with the European Organisation for Research and Treatment of Cancer. 14MG commissioned Tier 2 Consulting to build a highly secure web portal for participating clinicians across Europe to retrieve and download Patient Test Reports.

“Tier 2 Consulting came highly recommended for this project and the depth of their sector knowledge became apparent from the outset. We are delighted with that outcome and the work delivered by Tier 2 Consulting.”

Fionnuala Patterson, Director of Bioinformatics, 14M Genomics

INSURANCE

TradEd Broker Platform – Ed Broking

the TradEd broker platformOne of our insurance clients are Ed Broking LLP, a global wholesale insurance and reinsurance broker employing over 450 people and with offices around the world. Using agile methodologies with a Scrum-based project delivery approach, we created and maintained the source code for the front-end of Ed Broking’s TradEd broker platform, a new web-based platform designed to replace their current system which was approaching its effective ‘end of life’ date.  The app recently became the Insurance Insider Honours ‘Broking Initiative of the Year’.

“Looking back, to define that, build and deliver a significant part of that, in seven months, is an extraordinary achievement by anyone’s standards.”

Jonathan Prinn, Group Head of Broking, Ed Broking LLP

Coverholder Compliance eLearning – Lloyd’s of London

Tier 2, working closely with Exari, developed web-based eLearning modules to step Coverholders through a 30 minute educational program to set out and test their knowledge and obligations in respect of the prevention of money laundering, sanctions and bribery and the reporting of suspicious transactions when conducting business on behalf of Lloyd’s syndicates. Once the tests are successfully completed the user receives a Certificate that proves they have completed the course.The modules have been translated into French, German, Italian and Spanish and have each been run by over 22,000 individuals at Coverholders, Brokers and Lloyd’s themselves.

Technologies used

  • Java EE / Spring / Hibernate
  • Tomcat
  • Exari Document Assembly Engine
  • MySQL

PROPERTY

Mobile Sales Support App – Move with Us

Move With UsAnother client, Move With Us work with over 1,200 independent estate agents in the UK. They wanted to externalise their data to create tablet-based, sales support applications for their primary sales channels. We created a rich-media iOS mobile application to deliver personalised market data into a mobile app that engaged the vendor with transparent, geo-targeted value comparisons and market dynamics.

“We knew we could do more with our data and through these mobile applications our work with Tier 2 has opened our eyes as to how technology can have a significant impact on customer service and a differentiated offering.  So rather than data just driving internal processes we can see how it will also help us attract new partners and win more business”

Ben Greco, Managing Director, Move with Us

AUTOMOTIVE

Enterprise Integration – Motability Operations

Motability Operations LtdMotability Operations Ltd is the organisation which operates the Motability Car and the Powered Wheelchair and Scooter Schemes. They offer a wide range of vehicles, scooters and wheelchairs designed to meet customers’ disability needs. Seeking to modernise its lease management, finance and CRM systems while also integrating legacy systems and applications Motability Operations met with our team at Tier 2 Consulting. With our help, they were able to implement Red Hat JBoss Fuse technology and gain real-time data access, increased productivity and improved employee engagement and retention.

“The speed of getting things working with Red Hat JBoss Fuse fits well with the agile approach we use. You can get lots of systems and components talking to each other in the same sprint.”

Charles Illingworth, Development Team Lead, Motability Operations

Web-based Dealer Database – Automotive Manufacturer

Tier 2 designed and developed a Dealer Database to consolidate information on dealerships, their franchises, locations, staff and contacts, into a central system, replacing the current Excel spreadsheets. A key component of the system was the ability to record and display Key Performance Indicators (KPIs), as well as controlling the workflow of dealer creation and termination.

Technologies used

  • Red Hat® JBoss® EAP v6
  • MS SQL Server 2012
  • Spring
  • SOAP and REST web-services
  • Hibernate
  • jQuery

EDUCATION

Interactive ‘Game’ – Higher Education (Dental)

The project required the development of an interactive “game” for students to assess their knowledge of Dental Public Health. The game requires students to submit an “action plan” by selecting the most appropriate interventions (e.g. “oral health promotion in schools”, “sweets off the till campaign”) from an interactive map of Dahlgren and Whitehead’s “Social Determinants of Health”.Students have a limited number of attempts to submit a perfect plan, which is marked according to a configurable scoring matrix.The application also provides a pre- and post-game questionnaire, links to instructional videos and evidentiary material that can be reviewed while the game is in progress. 2 versions of the game have been produced: an English-language version used at King’s College London, and a Thai-languauge version used at Mahidol University in Thailand.

Technologies used

  • Spring / Hibernate
  • Tomcat
  • MySQL
  • HTML5 / CSS3
  • Javascript
  • JSON

Virtual Learning Environment – King’s College London

Design and development of a suite of applications for IVIDENT (international virtual dental school) providing a range of academic maintenance, planning and data processing functions, such as: Timetabling, Double-Blind Marking and Electives management.

Technologies used

  • Red Hat® JBoss® EAP
  • Web Services (JAX-B; JAX-WS)
  • JSF/Seam / RichFaces / Ajax4JSF
  • jBPM
  • Quartz
  • Hibernate
  • MySQL

ENERGY

Logistics Management – EDMI Europe

EDMI logo EDMI is a Global Energy Solution Leader. EDMI Europe won a major contract to provide communication hub devices and service management as part of the UK’s smart meter program. They needed to find a solution to enhance their IT capabilities. With our help, they built new logistics and repair management systems capable of supporting 10 million devices over the next five years using Red Hat JBoss Fuse.

“It was very much a joint effort, and it’s been a smooth implementation process. Tier 2 has always been on time and delivered everything it said it was going to do”

Lead Technical Architect, EDMI Europe

LEGAL

Legal Guidance & Online Document Drafting

Tier 2 developed the SimplifytheLaw web solution by combining an Enterprise Content Management system (Alfresco) with the Exari Document Assembly solution, using advanced java and web development skills. The result is an easy to use, integrated web-based software system which allows detailed legal documents to be completed online, easily and effectively for the first time.

Technologies used

  • Java EE / Spring / Hibernate
  • Tomcat
  • Exari Document Assembly Engine
  • Alfresco

 

Look out for future industry news, clients and projects on our blog page. 

WHO WE WORK WITH

Crown Commercial Service Supplier

Established in 2002, the quality of our work is evidenced by the stature of our long-standing clients, which include The Scouts Association, King’s College London, Suzuki GB, Simplify Group, Motability Operations Ltd, EDMI, Wolseley UK and Alphabet GB (BMW).

Tier 2 provides custom application development for web, mobile and enterprise integrations to clients across a range of industry sectors. We have particular expertise in the compliant driven worlds of finance and pharmaceuticals, where our regulatory knowledge adds significant value to the project teams we work with in these environments.

Tier 2 now offers Cloud Software Support and technical services around the Red Hat OpenShift Container Management Platform (PaaS) on the G-Cloud 9 procurement portal.

LATEST FROM THE BLOG

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16th January 2019 - “But the user didn’t specify that requirement…”

Top non-functional considerations for software developments – Part 1 Tier 2 Consulting helps organisations create custom software for web, mobile and enterprise applications – often including integration with 3rd party products and services. For custom software development, the functional requirements should, in the main, be driven by customer needs and objectives. But there will be […]

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7th January 2019 - Business process management update: change in name of Red Hat® BPM software

Formerly Red Hat® JBoss BPM Suite, Red Hat® Process Automation Manager enables business automation. It includes Business Process Management (BPM), Business Rules Management (BRM), and Complex Event Processing (CEP) technologies. Red Hat® Process Automation Manager – what’s on offer? Compliant with popular industry standards like BPMN2 and DMN1.1 for process and decision management, Process Automation […]

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27th December 2018 - What is business process management?

A business process is a set of activities that are organised into a sequential process flow to accomplish a specific goal. All businesses have processes, whether that’s to onboard a new member of staff, approve a loan request or just process a payment. Whatever it is, there will be a series of steps (or ‘tasks’) […]

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1st December 2018 - Data handling challenges and software solutions

Metering provider EDMI Europe won a major contract that involved supplying communication hub devices and service management to a major communications service provider, and supporting secure data transfer between smart meters, in-home display devices, and energy suppliers. The is part of the UK’s smart meter roll-out program. To support an estimated 10 million devices over […]

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