Accurate, data-rich policies. Fast.

In the London Insurance market, ARENA/Insurance has been deployed as a real-time ‘business production tool’ supporting interactions between brokers and underwriters, where the contract-class documentation that has to be created as part of the process leading up to binding a risk, and reporting on data captured during that process.

ARENA/Insurance currently supports two main use cases:

Open Market – allowing niche brokers to place insurance business quickly and efficiently within the London Insurance Market. It is particularly targeted at lines of business (risk classes) that are typically high-volume / low margin for the broker, so that:

  • Cost of processing these risks is greatly reduced;
  • The accuracy / quality of the documents produced at each step is extremely high;
  • Mandatory Lloyds reporting is provided by default.

Binding Authority– this interaction is allowing an authorised broker to bind risks on behalf of the underwriter, generate the required certificate documentation and output data in an approved format (e.g. a Bordereau report).  The system provides configurable ‘checks and balances’ to ensure that the Binding Authority cannot bind outside agreed limits, and refers those risks to the underwriter for approval.

Tier 2 ARENA deployment for Insurance markets. Facilitates the creation of Contract Class documentation within a Submit - Quote - Bind framework

The key to both use cases is the ARENA/Insurance ability to securely support multiple brokers / binding authorities, and multiple risk classes.

Please contact us to request more information on ARENA/Insurance

In addition to these solutions, ARENA/Control is being used by insurance brokers to make documentation available to their agents and underwriters. These more ‘classic’ deployments of ARENA demonstrate its secure, permission-based web application characteristics.

Technical Implementation

ARENA/Insurance is a JEE development deployed within Red Hat JBoss Webserver or JBoss EAP.

exari-logo ARENA/Insurance is tightly integrated with Exari’s DocGen assembly engine to provide document assembly functionality.


Crown Commercial Service Supplier

Established in 2002, the quality of our work is evidenced by the stature of our long-standing clients, which include The Scouts Association, King’s College London, Suzuki GB, Simplify Group, Motability Operations Ltd, EDMI, Wolseley UK and Alphabet GB (BMW).

Tier 2 provides custom application development for web, mobile and enterprise integrations to clients across a range of industry sectors. We have particular expertise in the compliant driven worlds of finance and pharmaceuticals, where our regulatory knowledge adds significant value to the project teams we work with in these environments.

Tier 2 now offers Cloud Software Support and technical services around the Red Hat OpenShift Container Management Platform (PaaS) on the G-Cloud 9 procurement portal.


13th September 2016 - Mitigate the risk – work with experts in bespoke software development for the insurance market.

Advances in web technology have allowed the insurance industry as a whole to operate on a more professional and cost effective basis and this in turn has led to many benefits for underwriters, brokers and insurers. But not every business challenge has an ‘out of the box solution’ ready to run in simple, compliant, plug-and-play […]

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7th December 2015 - Helping Lloyd’s of London with its compliance procedures.

Managing financial crime risk is an important compliance consideration for an insurer, particularly when delegating its underwriting authority.  Within the Lloyd’s Market those entities delegated authority by managing agents are known as Coverholders and are required to understand the anti-financial crime obligations that apply to them and those on behalf of whom they underwrite; and […]

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17th December 2013 - Jan 7th 2014 – Tier 2 speaking at Lloyds Technology Thought Leadership Session

If you are involved in contract-class document assembly in the insurance / reinsurance markets you’ll be interested to attend a free seminar hosted by Lloyds Corporation, taking place in the old Library in the Lloyds Building on January 7th. Andy Kennedy from Tier 2 Consulting, and Martin Kett from Exari, will be presenting ‘Smartforms’ and […]

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11th September 2013 - Tier 2 helps Lloyd’s of London deliver “SmartForms” initiative

Lloyd’s – the world’s leading specialist insurance market – has released SmartForms, providing insurance brokers with a platform to capture data and create an MRC (Market Reform Contract) wherever they are.  As a result of using the solution, the broker will have access to a document in a format they require (Word, PDF etc.) as well […]

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