Secure, approved documents. Anywhere.

Controlled documentation forms an integral part of an organisation’s quality, operational, and compliance requirements. Examples include Standard Operating Procedures, Tender Responses, Project Management and ISO9000 Quality Management System (QMS) documentation.

The creation, approval and distribution of controlled documents can be an inefficient and error-prone process, leading to a reduction in quality and effectiveness of the documents themselves. Further, once such documents have been published, their content can be difficult to locate.

The benefits of controlled documentation are maximised when they are accessible, current and consistent. Conversely, inaccessible or inaccurate documentation can add considerable cost and risk to the processes they are designed to support.

ARENA Document Control

ARENA/Control is an extensible, web-based document assembly and control platform providing security and control over all phases of an electronic document’s lifecycle.

ARENA/Control is accessible via standard web browsers on PCs and mobile devices, and the documents created, and their meta-data, are all stored in secure SQL standard databases hosted locally or in the cloud.

ARENA/Control is a robust, cost-effective solution for growing businesses operating in compliant-driven environments.  Clients can control and manage contract-class document creation and authoring with XML files available for audit trail reporting.

ARENA/Control software has a built-in authentication and authorisation layer, ensuring that users can only view and revise documents that they have been granted specific access to.  Confidential documents or file sharing access rights are never compromised.

Please contact us to request an online demonstration of ARENA

In addition, Tier 2 provides an on-going, service-level-based support to resolve issues and defects within defined response targets.

ARENA/Control – Key Benefits:

  • Construct vital documents such as compliance information in a substantially quicker timeframe.
  • Reduce the amount of administration time spent on sharing documents.
  • Remove errors caused by poor version control and multiple copies.
  • Set permissions that are automatically built into the system to create a safer means of access and electronic despatch.
  • Maintain fully compliant audit trails.
  • Available as a SaaS hosted product or deploy locally on client servers under license.

ARENA/Control – Key Features:

  • Centralised control and management of document templates, ensuring that all documents are authored to the most recent and consistent standard.
  • Tight integration with Exari’s DocGen document assembly engine, providing authors with the ability to generate contract-class documentation via a web-based Q&A session.
  • The definition of document authoring/review/authorisation/publishing workflow, tailored for each document type, to ensure that the appropriate staff are involved in all aspects of document production and distribution.
  • Simple ‘workbox’ structure, including e-mail notification, allowing staff to plan and prioritise document authoring and review activities.
  • Full document revision control.
  • User and group level security, providing auditable access control for all aspects of the system.
  • Database-based document repository, providing a centralised source of all controlled documents, centralised backup, and full-text searching capability.
  • Full audit of all actions completed in the document authoring process, and of the distribution of published documents, allowing document usage to be monitored.
  • Browser-based front end, making Arena ideal for distributed workgroups or homeworkers;
  • Familiar, folder-based user interface.
  • Based entirely on the JEE technology standard, making the application highly portable, performant and scalable. The open nature of the technology platform allows for integration into existing corporate applications or platforms.

As referenced, the need for electronic document control exists in all sectors, and as such we now have ARENA/Control deployed with a number of clients.

  • GlaxoSmithKline (pharma).
  • 14M Genomics (pharma) – Read about this project in our blog post here.
  • Search Consultancy (recruitment).
  • Munich Re (insurance).
  • Croton Stokes Wilson (insurance) – Read about this project in our blog post here.
  • Decus (insurance).
  • (Digital publishing) – read about this project in our blog post here.

Technical Implementation

ARENA/Control is a JEE development deployed within Red Hat JBoss Webserver or JBoss EAP.

exari-logo Optional integration with Exari’s document assembly engine – allowing documents to be created via an intelligent web-based interview process, with no requirement for local word processing.

This seamless integration not only provides a controlling wrapper around the document assembly process, but also provides additional opportunities for enhanced management reporting.


Crown Commercial Service Supplier

Established in 2002, the quality of our work is evidenced by the stature of our long-standing clients, which include The Scouts Association, King’s College London, Suzuki GB, Simplify Group, Motability Operations Ltd, EDMI, Wolseley UK and Alphabet GB (BMW).

Tier 2 provides custom application development for web, mobile and enterprise integrations to clients across a range of industry sectors. We have particular expertise in the compliant driven worlds of finance and pharmaceuticals, where our regulatory knowledge adds significant value to the project teams we work with in these environments.

Tier 2 now offers Cloud Software Support and technical services around the Red Hat OpenShift Container Management Platform (PaaS) on the G-Cloud 9 procurement portal.


17th June 2016 - Tier 2 Consulting builds on its Premier Partnership with Red Hat

We are delighted to announce the continuation of our Red Hat Premier Partner accreditation – which maintains Tier 2’s position within the partner ecosystem as the only Middleware Solutions Premier Partner in the UK & Ireland. Our focus on Red Hat JBoss Middleware solutions and the subscription support provided to new and longstanding clients is […]

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16th May 2016 - Search Consultancy selects Tier 2 ARENA to aid contract management and reporting

Search Consultancy first opened for business in Glasgow in 1987, shortly followed by offices in Edinburgh and Dunfermline. From 2000 onwards the business spread south of the border to Manchester and Crawley and is now established as a nationwide recruitment company with 13 offices, a turnover in excess of £156 million and over 600 employees. […]

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16th November 2015 - Secure web portal for 14M Genomics

14M Genomics is a cancer diagnostic company, based in Cambridge UK and working in partnership with The Wellcome Trust Sanger Institute, to enrich the understanding of the role of cancer genes in the biology of disease. In March 2015, 14M Genomics (14MG) and the European Organisation for Research and Treatment of Cancer (EORTC) announced a […]

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17th February 2014 - Tier 2 Consulting helps to manage publisher contracts

Fresh out of the box this month is a web-based document management system we’ve created for, one the UK’s most dynamic app building companies to protect their rights management IP and facilitate the growth of their rapidly expanding client base of leading publishers. is a new company helping publishing companies create digital editions […]

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